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This policy explains what data bdrk1 collects when you use your account, how we use it, and what choices you have over it. Access to our platform depends on your local law and eligible regions — this policy applies to account holders in supported areas only.
When you open an account with us, we collect the information you provide during registration — your contact details, login credentials, and the transaction records tied to your wallet activity. When you make a deposit through bKash or Rocket, the transaction reference and amount are logged against your account so you can trace your spend from the account dashboard. We also collect session data: the pages you visit, the game categories you open, and the device type used. This data helps us keep your account secure and resolve any support queries you raise. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Rocket transaction — we do so only to complete the service you requested. We retain account records for as long as your account remains active and for a period after closure as required under applicable law in your jurisdiction. Availability of this platform and the rights described in this policy depend on your local law and eligible regions.
Deposit and withdrawal references processed through bKash are stored in your account transaction log and are available for review after login.
Rocket transaction records are tied to your wallet history. You can view each entry, including date and amount, from the account dashboard.
Login timestamps, device type and game category activity are retained to support account security checks and respond to support queries.
This policy covers data collected when you log in, update your profile, or change account settings. It applies to all registered account holders in eligible regions.
Deposit and withdrawal data processed through bKash or Rocket falls within this policy. The payment processor's own terms also apply to their side of the transaction.
Your browsing activity on our platform — which game categories you open, how long you spend in a session — is captured under this policy and used only for account and service purposes.
Links to external sites or services are outside the scope of this policy. We are not responsible for how third parties handle your data once you leave our platform.
You have the right to review the personal data we hold on your account and to request corrections where something is inaccurate. Log in to your account and go to the profile section to see your registered contact details and update them directly. Your transaction history — including bKash and Rocket records — is available in the wallet section after login; you do not need to contact support to access it. If you want to raise a question about how your data is used, or request that we review your data record, the support channel is the right starting point. We will acknowledge your request and respond within the timeframe set by applicable rules in your jurisdiction. If you close your account, we retain certain records as required by law; the retention period depends on local regulatory requirements and is not something we can waive.
Log in and open your account profile to see the personal details we hold. Transaction records are in the wallet section, listed by date.
Update your contact information directly from the profile page. For changes to identity documents submitted at registration, contact support with the corrected information.
Use the support channel to ask how a specific piece of your data is used or to request a formal review of your record.
If you believe data held on your account is incorrect or being used outside this policy, submit a support request and we will investigate and respond.
If you have a question about this privacy policy or about the data we hold on your account, the routes below are available. For account-specific queries — such as reviewing a transaction record or correcting a detail — logging into your account dashboard is the quickest starting point. For formal policy questions or requests that require a written response, use the email channel.
Log in to review your data, check transaction records from bKash or Rocket deposits, and update your profile details directly.
Open the support chat from your account page to ask a policy question or raise a data concern. Our support team handles account and privacy queries.
For formal data requests or written policy queries, contact us by email. We will acknowledge your request and respond within the applicable timeframe.
We apply security measures to your account data to prevent unauthorised access. Your login session is protected, and account changes — such as updating contact details or requesting a withdrawal through bKash — require authentication steps shown in your account. Cookies are used on the platform to keep your session active and to remember your preferences; you can manage cookie settings through your browser. We do not use cookies to share your data with advertising networks. Data retention follows the schedule required by applicable law in your jurisdiction; account records are not held indefinitely after closure. If you want to request a change to how your data is handled, the support channel is where to start.
Login and account-change actions require authentication as shown in the account interface. We do not share your login credentials with third parties.
Cookies keep your session active and store your platform preferences. They are not used to share data with advertising networks. Manage them through your browser settings.
We hold your account records for as long as your account is active and for a period after closure as required by law in your jurisdiction.
To request a review, correction, or change to your data record, contact us through the support channel. We respond within the timeframe set by applicable rules.
Below are questions about this policy that account holders commonly raise. If your question is not covered here, reach out through the support channel from your account page.
We collect the contact details and identity information you provide at registration, your login activity, and transaction records from payment methods like bKash and Rocket. Session data — device type, game categories opened — is also logged for security and support purposes.
Yes. Log in and open your account profile to review your registered details. Your wallet section shows transaction records, including bKash and Rocket deposit references, listed by date and amount.
For contact details, go to the profile section after login and update the fields directly. For identity documents submitted at registration, contact support with the corrected information and we will update the record.
We share data only where it is needed to complete a service you requested — for example, passing a transaction reference to bKash or Rocket to process a deposit. We do not sell your data or share it with advertising networks.
Retention periods follow the requirements of applicable law in your jurisdiction. We cannot waive legally required retention. If you want to know what is held after closure, contact us through the support channel.
Raise the concern through the support channel from your account page or by email. We will acknowledge your request and investigate within the timeframe set by applicable rules in your jurisdiction.